---
title: How to Activate Your Account
description: how to activate your account
---

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- [How to file a claim on my device?](https://dpsupport.boltinsurance.com/how-to-file-a-claim-on-my-device)
- [What information is needed to file a claim?](https://dpsupport.boltinsurance.com/what-information-is-needed-to-file-a-claim)

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- [Protection Plan Coverage](https://dpsupport.boltinsurance.com/protection-plan-coverage)
- [How to file a claim on my device?](https://dpsupport.boltinsurance.com/how-to-file-a-claim-on-my-device)
- [What information is needed to file a claim?](https://dpsupport.boltinsurance.com/what-information-is-needed-to-file-a-claim)
- - [English](https://dpsupport.boltinsurance.com/how-to-activate-your-acc)
    - [Español - México](https://dpsupport.boltinsurance.com/es-mx/how-to-activate-your-account)

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- [Contact Us](https://dpsupport.boltinsurance.com/kb-tickets/new)
- [File a Claim](https://protect.boltinsurance.com/backmarket/)

[File a Claim](https://protect.boltinsurance.com/backmarket/)

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1. [Back Market Help Center](https://dpsupport.boltinsurance.com/?hsLang=en)
2. [Back Market Protection Plan by bolt](https://dpsupport.boltinsurance.com/back-market-protection-plan-by-bolt?hsLang=en)
3. [Getting Started](https://dpsupport.boltinsurance.com/back-market-protection-plan-by-bolt?hsLang=en#getting-started)

# How to Activate Your Account

## You must activate your account first to file a claim or log into your claims portal. Below are the steps:

1. To activate your account, follow the link in the welcome email you received after purchasing device protection. If you do not see the email in your inbox, check your spam or junk folder.
2. Click on  "Activate your account" if it is your first time attempting to log in. 
   
   ![](https://dpsupport.boltinsurance.com/hs-fs/hubfs/image-png-May-21-2024-04-55-50-0500-PM.png?width=452&height=438&name=image-png-May-21-2024-04-55-50-0500-PM.png)
3. Check your email inbox for an email with instructions.

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- [Back Market Protection Plan by bolt](https://dpsupport.boltinsurance.com/back-market-protection-plan-by-bolt?hsLang=en#main-content)

    - [Getting Started](https://dpsupport.boltinsurance.com/back-market-protection-plan-by-bolt?hsLang=en#getting-started)
    - [Filing a Claim](https://dpsupport.boltinsurance.com/back-market-protection-plan-by-bolt?hsLang=en#filing-a-claim)
    - [Reimbursement](https://dpsupport.boltinsurance.com/back-market-protection-plan-by-bolt?hsLang=en#reimbursement)
    - [Walk-In Repair](https://dpsupport.boltinsurance.com/back-market-protection-plan-by-bolt?hsLang=en#walk-in-repair)
    - [Mail-In Repair](https://dpsupport.boltinsurance.com/back-market-protection-plan-by-bolt?hsLang=en#mail-in-repair)
- [Protection Plan Support](https://dpsupport.boltinsurance.com/protection-plan-support?hsLang=en#main-content)

    - [Before You Mail Off Your Device](https://dpsupport.boltinsurance.com/protection-plan-support?hsLang=en#before-you-mail-off-your-device)
- [Law and Order](https://dpsupport.boltinsurance.com/law-and-order?hsLang=en)
- [Frequently Asked Questions](https://dpsupport.boltinsurance.com/frequently-asked-questions?hsLang=en#main-content)

    - [Pre Claim](https://dpsupport.boltinsurance.com/frequently-asked-questions?hsLang=en#pre-claim)
    - [bolt Portal](https://dpsupport.boltinsurance.com/frequently-asked-questions?hsLang=en#bolt-portal)
    - [Managing Your Claim](https://dpsupport.boltinsurance.com/frequently-asked-questions?hsLang=en#managing-your-claim)
    - [Claim Payments](https://dpsupport.boltinsurance.com/frequently-asked-questions?hsLang=en#claim-payments)
    - [Repairs](https://dpsupport.boltinsurance.com/frequently-asked-questions?hsLang=en#repairs)
    - [Policy Questions](https://dpsupport.boltinsurance.com/frequently-asked-questions?hsLang=en#policy-questions)
    - [About bolt](https://dpsupport.boltinsurance.com/frequently-asked-questions?hsLang=en#about-bolt)

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