You must activate your account first to file a claim or log into your claims portal. Below are the steps:
- To activate your account, follow the link in the welcome email you received after purchasing device protection. If you do not see the email in your inbox, check your spam or junk folder.
- Click on "Activate your account" if it is your first time attempting to log in.
- Check your email inbox for an email with instructions.
NOTE: This page is optimized for the Chrome browser. If you use a Mac and Safari, you may experience issues or errors. Please try using Chrome if this is the case.