Back Market Help Center
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Español - México
Filing a Claim
Back Market Protection Plan by bolt
Getting Started
Filing a Claim
Reimbursement
Walk-In Repair
Mail-In Repair
Protection Plan Support
Before You Mail Off Your Device
Law and Order
Frequently Asked Questions
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Back Market Help Center
Back Market Protection Plan by bolt
Filing a Claim
Back Market Protection Plan by bolt
Getting Started
Filing a Claim
Reimbursement
Walk-In Repair
Mail-In Repair
Protection Plan Support
Before You Mail Off Your Device
Law and Order
Frequently Asked Questions
How is the value of my device determined?
How do we determine the replacement value of your items?
The replacement value/reimbursement amount is the retail value paid at the time of purchase to BackMarket minus any taxes and fees.