Agents are available from 9 AM to 6 PM EST, Monday to Friday
Please note that we do not offer phone support. Our hours of operation are from 9 AM to 6 PM EST, Monday to Friday, and our team is available to assist you via chat or email during these hours.
Please use your claim portal to view important claim details and for program information: https://protect.boltinsurance.com/backmarket/
You can email us at DeviceProtectClaims@boltinc.com."