How to Update the Email Address Linked to Your Account

To update your email address on your account, contact our support team and provide your new email address along with your original email used at purchase and your phone number or mailing address for verification. Follow the steps below for full details.

1. Gather your account details: Before contacting support, have the following ready to verify your identity: the original email address used at point of purchase, and your phone number or mailing address.

2. Send your update request: Email deviceprotectclaims@boltinc.com  with your new email address and account verification details. For example: "Please update my email address to [newemail@example.com]. My original email was [oldemail@example.com] and my phone number is [phone]."

3. Await Confirmation: After you submit your request, you will receive confirmation that your email address has been updated.

4. Check for Communication: If you are expecting any communications (such as claim updates or notifications), ensure they are sent to the new email address. You may request that we resend any important communications to the updated email.

Updating your email address requires confirming your request and providing the new email address. Once updated, ensure that any important communications are directed to the new address. If you have further questions or need assistance, please contact our customer support team.