---
title: What determines if my device is repairable?
description: bolt will determine repair eligibility based on make, model and reason for claim. If a device is eligible for repair, we will present your eligible repair options. A repair vendor will triage your dev
---

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# What determines if my device is repairable?

bolt will determine repair eligibility based on make, model and reason for claim. If a device is eligible for repair, we will present your eligible repair options.

A repair vendor will triage your device and determine if they will be able to perform the repair. While many devices issues can be fixed through repair, there are situations where it may not be possible.  Below are some key indicators that a device is beyond repair.

- Severe Physical Damage 
    - Bent frames or shattered components can significantly hinder the phone's functionality and make repairs uneconomical
- Water Damage 
    - Water damage can cause corrosion and irreversible damage to the internal components
- Motherboard Failure 
    - The motherboard is the central component that controls the functionality of a phone and repairing or replacing a faulty motherboard may be too costly
- Lack of Available Replacement Parts 
    - As phones become older, the availability of replacement parts can become limited
- Corrupt Software 
    - Software issues can often be resolved through updates or resets, however, there are cases where software corruption is severe and irreparable
- Extensive Component Failures 
    - Multiple components failing on your phone simultaneously or showing signs of deterioration is a clear indication that the device is beyond repair

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