1. Back Market Help Center
  2. Protection Plan Support

Can I Cancel My Protection Policy?

You may cancel your plan at any time pursuant to the Terms and Conditions of your policy.

If, for some reason, you wish to cancel your protection plan, you have a few options.

1. Self-service Cancellation

  • Log into your BackMarket Account. Under "My Orders" go to the "Ask for help" option. 

  • Under "How can we help you", find "I want to cancel my protection plan". 

  • Choose the plan you would like to cancel and confirm your cancellation. 

2. Contact BackMarket

You can use the contact form found on the Back Market's website to initiate the process.  Contact Back Market via this form 

001 Cancellation Request form